Safety Incident Reports

We publish a report for every safety incident on the Bolt.Earth charging network, so the people who host our chargers and the people who charge on them hear about it from us first. Each report starts with what we know and is updated when the investigation confirms the cause.

  • Incident Report No. - BE-IR-2026-01

    Fire incident involving vehicle socket and Blaze DC Type 6 charging connector

    On 11 October 2026, a fire broke out during a charging session at a Blaze DC charger in Yelahanka, Bengaluru. The Type 6 connector and a compatible 2-wheeler scooter plugged into it were damaged. Nobody was hurt. The charger was restored the same day. The root cause is not yet confirmed.

    Date of incident
    Location
    Yelahanka, Bengaluru
    Injuries
    None
    Status
    Charger restored · cause under investigation
    Read the full report(PDF, opens in a new tab)

    Last updated

Questions about a report or about charging safety? Write to support@bolt.earth and quote the report number.

Charging safely

If you see smoke, sparks or a burning smell

  1. Press the red Emergency Stop button on the charger. It cuts power at once.
  2. Move away from the vehicle and the charger, and keep others away.
  3. If there is fire, call the fire service on 101 or emergency services on 112.
  4. Then tell Bolt.Earth support so we can respond.

Before every charge

  • Check the connector and your vehicle's charging socket for damage, dirt or moisture before you plug in.
  • Don't use a connector or cable that looks burnt, cracked or loose. Report it to Bolt.Earth support.
  • Hosts: keep the area around the charger clear, and report any damage to Bolt.Earth.