Shipping Policy

  1. What is the delivery/shipping charge?
  2. The delivery charge is subject to variation based on the specific location of delivery. The applicable charges typically range from Rs. 250 to Rs. 400, taking into account the distance and logistical considerations.

  3. What is the expected delivery time for the order?
  4. We would like to inform you that the delivery of the product may take 1-5 days due to the possibility of holidays observed by BOLT.EARTH or our courier partners between the order placement and the scheduled delivery date. It is important to note that we have accounted for this by factoring in an additional day to the estimated delivery date. This adjustment is made to accommodate situations where certain courier partners and Sellers do not operate on Sundays. We appreciate your understanding regarding these considerations that may affect the delivery timeframe.

  5. What steps can I take if my order shipment is delayed?
  6. We are committed to making every effort to ensure that your products are delivered within the estimated delivery times. However, if the package does not reach you by the expected delivery date, we kindly request that you contact us for assistance. You can reach our dedicated support team by sending an email to [email protected] or by calling our 24/7 BOLT.EARTH customer care number at +91-84477-46385 or +91-80456-88448. We assure you that we will diligently work towards resolving any issues you may encounter.

  7. How can I track the order?
  8. Upon dispatch or transfer of your order to the designated delivery partner, tracking details will be provided to you for orders within India.

  9. Are there any hidden costs on items sold by BOLT.EARTH?
  10. At BOLT.EARTH, we want to ensure transparency in pricing, and therefore, there are no hidden charges when making a purchase on our platform. The prices displayed on the product page are final and all-inclusive, meaning that the price you see is precisely what you would pay. It is important to note that any delivery charges, if applicable, are not concealed fees. These charges are implemented solely for the purpose of facilitating smooth and efficient delivery of your order.

  11. How to arrange a Return of a product which is delivered?
  12. We prioritize a hassle-free return process for our customers, and we encourage you to review our comprehensive Return Policy, which is readily available on our website. We strive to ensure that returning a product is a straightforward and seamless experience for you.

Join India's Largest EV Charging Network

Get your personal Bolt.Earth EV Charging Point

Bolt Lite



Safe, Smart, and Simple!

Surge protection

Power theft protection

Auto cut-off

Compatible with all EVs

Order Bolt.Earth Lite Now